Conflict is an inevitable part of relationships - it is part of being human! It is uncomfortable and difficult to manage, but as leaders, we need to know how to deal with it. It is a fundamental skill that high-performing teams posses.
This 7 part series touches on how conflict commonly arises, and how to deal with it in the best way. It is followed by a short piece with tips to handle conflict in the office, and finishes with an exploration of confused identity and how this can lead to conflict.
Conflict Resolution Week 1: Poor Communication by Alice Davies
Conflict Resolution Week 2: Different Personalities by Alice Davies
Conflict Resolution Week 3: Negative Attitudes Towards Change by Alice Davies
Conflict Resolution Week 4: Unclear/Conflicting Roles by Alice Davies
5 Techniques to Resolve Conflict in the Office by David Gray
Confused Identity by Nick Mayhew
